All sales are final upon the completion of the payment transaction. We are confident that you will be content with the quality of our products as we take pride in everything we offer. However, if you are not satisfied with a product for any reason, please contact us within 24hrs of receiving your order to initiate an exchange or return authorization.

A return may be only accepted if it meets one of the following criteria:
1. You have received the wrong order
2. What you approved for printing is different from what you have actually received

Please note ...
If there is a shortage of goods (such as quantity or missing product) we will
ship the missing item(s) at no charge to the customer.

Due to the personalized nature of our designs, we cannot accept returns based on customer input errors (such as spelling, grammar, spacing etc).

Items cannot be returned based on color variances between your monitor's colour output and the final printed product. Colors will vary from monitor to monitor and there is no way to guarantee that the printed product will be exactly the same as the colour you see on your monitor. Names have been given to the colours to help give a better idea of its hue and what you see on on your monitor should be used as a reference only.

If you are unsure of your color selection, please request a printed proof (at an additional cost of $25.00) prior to production. You may also send us a colour swatch (fabric, paper etc) that you would like us to reference to and we will do our best to provide the best match.

In order to correct any discrepancies with an order, the customer must contact us within 24hrs of receiving the order. At this point we will confirm if you are elegible for a return and then will provide instructions on how to return the order.

Our designers reserve the right to make punctuation, abbreviation or layout modifications for the designs best appearance. You will always receive a digital proof of each stationery piece prior to printing.